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3.1 | 86 Reviews

KitchenAid® 48'' Smart Commercial-Style Dual Fuel Range with Griddle

KitchenAid KFDC558JSS

Features

  • 5,000 BTU Simmer Burner with low flame sized for small saucepans
  • Double oven with 6.3 cu. ft. total cooking capacity
  • Electric Griddle for high-heat searing and browning
  • Dual Fuel combines the performance of a gas cooktop and an electric oven

Quick Specs

  • Type: Range
  • Style: Professional
  • Fuel: Gas
  • Width: 47.875"
  • Height: 36"
  • Depth: 30.25"
  • Nominal Width: 48"
  • Energy Star Rated: No
  • Downdraft Ventilation: No
  • Hood Recommended: Yes
  • Dual Fuel: Yes
  • Burner Type: Sealed
  • Self Clean: No
  • Convection: Yes
  • First Oven: 6.3 cu. ft.
  • Hidden Bake Element: Yes
  • Continuous Grate: Yes
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

5,000 BTU Simmer & Melt Burner

with a low flame sized for small saucepans lets you reach and maintain low temperatures. Simmer sauces until they look, feel and taste just right and melt even delicate ingredients.

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6.3 Cu. Ft. Total Capacity

with two oven cavities provides extra space and the flexibility to cook multiple dishes at different temperatures, so you can roast a whole turkey in the larger oven, while baking dessert in the other.

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Dual Fuel Range

satisfies the needs of the most demanding cooks by combining the precise control of a gas cooking surface with the even baking, roasting and broiling of an electric oven.

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Dual-Concentric Oven Knob

provides one-handed control of both oven mode and temperature. Two knobs in one let you first choose Bake, Broil or Convection, then select the temperature. Responsive backlighting confirms settings are correct or alerts you to needed adjustments.

Image Feature

EasyConvect™ Conversion System

Automatically adjusts conventional baking temperatures to their convection equivalents from the KitchenAid™ app, making it effortless to use convection with recipes of all kinds.

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Even-Heat™ True Convection

features a unique bow-tie design with heating element and fan that circulates hot air throughout the entire oven, providing consistent temperatures for crisp, flaky baked goods, juicy, well-browned roasts and flavorful, caramelized vegetables.

Image Feature

KitchenAid® Handle Medallion Kit (sold separately)

lets you change the color of your commercial-style range handle medallions to add a custom accent. Available in Silver, Dark Blue, Bronze, Black, Copper, Red, New Gold, and Mascarpone. Each kit includes two medallions and a 1/8" hex allen wrench for easy replacement (sold separately)

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SatinGlide™ Roll-Out Extension Rack

makes it easier to cook with large or heavy bakeware. Sure-grip handle and smooth roll-out simplify loading and unloading.

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Smart Appliance

lets you control the oven with your Google Assistant or an Alexa-enabled device to stay hands on or hands off. Use the KitchenAid™ App to preheat, proof, bake and roast, save custom cooking instructions for favorite recipes and more.

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Three-Level Convertible Grates

with removable inserts match the heat to your technique. Leave the insert level for high-heat searing and sautéing, flip it over to lift your pan above the flame to simmer and melt or remove it to nestle a round-bottom wok in the flame for stir-fry.

Image Feature

Two 20,000 BTU Ultra Power™ Dual-Flame Burners

give you precise control of powerful highs, steady lows and the wide range of temperatures in between. The versatile, dual-flame design lets you sear, sauté, simmer and sizzle, all on the same burner.

5,000 BTU Simmer & Melt Burner with a low flame sized for small saucepans lets you reach and maintain low temperatures. Simmer sauces until they look, feel and taste just right and melt even delicate ingredients.

6.3 Cu. Ft. Total Capacity with two oven cavities provides extra space and the flexibility to cook multiple dishes at different temperatures, so you can roast a whole turkey in the larger oven, while baking dessert in the other.

Chrome-Infused Electric Griddle features quick preheating and precise temperature control to expertly brown, sear and crisp edge-to-edge. The smooth, recessed surface assists your technique, making it easy to flip even delicate foods, and provides plenty of room to cook for a crowd.

Dual Fuel Range satisfies the needs of the most demanding cooks by combining the precise control of a gas cooking surface with the even baking, roasting and broiling of an electric oven.

Dual-Concentric Oven Knob provides one-handed control of both oven mode and temperature. Two knobs in one let you first choose Bake, Broil or Convection, then select the temperature. Responsive backlighting confirms settings are correct or alerts you to needed adjustments.

EasyConvect™ Conversion System Automatically adjusts conventional baking temperatures to their convection equivalents from the KitchenAid™ app, making it effortless to use convection with recipes of all kinds.

Even-Heat™ True Convection features a unique bow-tie design with heating element and fan that circulates hot air throughout the entire oven, providing consistent temperatures for crisp, flaky baked goods, juicy, well-browned roasts and flavorful, caramelized vegetables.

KitchenAid® Handle Medallion Kit (sold separately) lets you change the color of your commercial-style range handle medallions to add a custom accent. Available in Silver, Dark Blue, Bronze, Black, Copper, Red, New Gold, and Mascarpone. Each kit includes two medallions and a 1/8" hex allen wrench for easy replacement (sold separately)

SatinGlide™ Roll-Out Extension Rack makes it easier to cook with large or heavy bakeware. Sure-grip handle and smooth roll-out simplify loading and unloading.

Smart Appliance lets you control the oven with your Google Assistant or an Alexa-enabled device to stay hands on or hands off. Use the KitchenAid™ App to preheat, proof, bake and roast, save custom cooking instructions for favorite recipes and more.

Star-K Certified to meet kosher requirements for use on the Jewish Sabbath and other religious holidays. When in Sabbath Mode, the oven remains in baking mode at a constant temperature with lights, displays and tones disabled.

Three 15,000 BTU Burners deliver the high-heat you need for successful searing, sautéing, stir-frying and quickly bringing large stock pots to a rolling boil.

Three-Level Convertible Grates with removable inserts match the heat to your technique. Leave the insert level for high-heat searing and sautéing, flip it over to lift your pan above the flame to simmer and melt or remove it to nestle a round-bottom wok in the flame for stir-fry.

Two 20,000 BTU Ultra Power™ Dual-Flame Burners give you precise control of powerful highs, steady lows and the wide range of temperatures in between. The versatile, dual-flame design lets you sear, sauté, simmer and sizzle, all on the same burner.

Features

  • 5,000 BTU Simmer Burner with low flame sized for small saucepans
  • Double oven with 6.3 cu. ft. total cooking capacity
  • Electric Griddle for high-heat searing and browning
  • Dual Fuel combines the performance of a gas cooktop and an electric oven
  • Dual-Concentric Oven Knob sets oven mode and temperature
  • EASYCONVECT Conversion System automatically adjusts temperatures from the app
  • EVEN-HEAT True Convection for consistent baking and roasting
  • Accent the range handle with colored medallions (sold separately)
  • SATINGLIDE Roll-Out Extension Rack for easy loading of bakeware
  • Smart features available with WiFi and mobile app when appliance is set to remote-enable.
  • Star-K Certified Sabbath Mode for use on religious holidays
  • Three 15,000 BTU burners for high-heat searing and boiling
  • Convertible Grates with removable inserts enable 3 heat levels
  • Two 20,000 BTU Dual-Flame Burners for high- and low-heat cooking
Certifications
Ada Compliant No
Cul Yes
Energy Rating (kwh/year) 279
Prop65 Standard - Standard
Star K Certified Yes
Ul Yes
Cooktop Details
Auto Re-ignition Yes
Cooktop Control Knob Color Stainless Steel
Cooktop Control Knob Type Metal
Cooktop Control Location Front
Cooktop Control Type Knobs
Cooktop Surface Color Black
Cooktop Surface Material Porcelain Coated Steel
Griddle Included Yes, Integrated
Heating Element On Indicator Light Yes
Hot Surface Indicator Light No
Ignition Type Flame-Sensing™ Re-ignition
Details
Automatic Convection Conversion Temperature Adjust Yes
Cooktop Configuration Burners with Integrated Griddle
Fuel Type Dual Fuel
Lp Convertible Yes - Kit Included
Oven Automatic Shut-off Yes
Oven Configuration Single Oven
Oven Light Switch Location Oven Control
Oven Selections Audible Signal; Bake; Broil; Cancel/Off; Convect Modes; Easy Convect Baked Goods; Easy Convect Meats; Easy Convect Pizza; Favorites; Keep Warm Setting; Proofing; Sabbath Mode; Temperature Probe
Power On Indicator Light Yes
Power Outage Compatible Yes
Range Configuration Freestanding
Range Type Freestanding
Dimensions
Product Height 36.0
Left Oven Interior Depth 16.3
Right Oven Interior Depth 16.3
Carton Height 47.7
Gross Weight 562
Right Oven Capacity 4.1
Right Oven Interior Height 14.3
Carton Width 53.8
Right Oven Interior Width 24
Product Depth 30.25
Depth With Door Open 90 Degree 46.5
Left Oven Interior Height 14.3
Cutout Depth 24
Cutout Height 36
Depth Closed Excluding Handles 27.75
Depth Closed Including Handles 30.25
Carton Depth 35.5
Cutout Width 48
Left Oven Interior Width 12
Net Weight 487
Product Width 47.875
Left Oven Capacity 2.2
Electrical
Power Cord Included No
Element/burner Details
Center Front Element-burner Power 15,000 BTU
Center Front Element-burner Type Sealed Burner
Center Rear Element-burner Power 5,000 BTU
Center Rear Element-burner Type Sealed Burner
Cooktop Element Style Sealed Burners
Left Front Element-burner Power 20,000 BTU/14,000 LP
Left Front Element-burner Type Dual-Stacked Burner
Left Rear Element-burner Power 15000 BTU/11000 LP
Left Rear Element-burner Type Sealed Burner
Number of Cooking Element-burners 6
Right Front Element-burner Power 20,000 BTU/14,000 LP
Right Front Element-burner Type Dual-Stacked Burner
Right Rear Element-burner Power 15,000 BTU/11,000 LP
Right Rear Element-burner Type Sealed Burner
Exterior Details
Door Type Metal & Glass
Handle Color Stainless Steel
Handle Material Metal
Handle Type Towel Bar
Oven Control Knob Color Stainless Steel
Oven Control Knob Type Metal
Oven Control Location Front
Oven Control Type Knobs
Oven Window Size Large
General
Range Features Smart Appliance
Grate Details
Grate Details Dishwasher Safe; Individual; Matte Finish; Porcelain Coated Cast Grates
Number of Grates 6
Oven Details
Bake Element Power 3,000 W
Broiler Element Power 5,500 W
Broiler Location Top Center
Convection Element Power 1,600
Convection Element Power-left Oven 1,600
Convection Element Type True Bow Tie
Convection Functions Bake; Broil; Roast
Door Removable Yes
Hidden Bake Element Yes
Interior Color Black
Natural Gas Convertible Yes
Number of Oven Lights 2 Left / 3 Right
Number of Oven Racks 2 Left-3 Right
Number of Rack Guides 5 left-5 right
Oven Cleaning Type Self-Cleaning
Oven Cooking System True Convection
Oven Light Type Halogen
Oven Rack Guide Type Molded
Oven Rack Type Gliding Roll-Out; Standard (Both)
Smart Compatibility
Connectivity Amazon Alexa; Android; Google Assistant; iOS
Smart Appliance Yes
Works With App; Remote Access; Voice Controlled; WiFi

Quick Specs


  • Appearance

  • Type: Range
  • Style: Professional
  • Fuel: Gas

  • Dimensions

  • Width: 47.875"
  • Height: 36"
  • Depth: 30.25"

  • Size

  • Nominal Width: 48"

  • Features

  • Energy Star Rated: No
  • Downdraft Ventilation: No
  • Hood Recommended: Yes

  • Cooktop Features

  • Dual Fuel: Yes
  • Burner Type: Sealed

  • Oven Features

  • Self Clean: No
  • Convection: Yes
  • First Oven: 6.3 cu. ft.
  • Hidden Bake Element: Yes
  • Continuous Grate: Yes

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.1 out of 5

46% of reviewers recommend this product.

1 Stars

CANNOT BE REPAIRED!

Wasted$ 7/2/2026

CANNOT BE REPAIRED. The heating element cannot be replaced™€¦™€¦.and it like most ovens will go out. Should be a simple fix but is not accessible. Less than 4 years of normal use and it™€™s a paper weight. Very expensive one by the way. DONT BUY DONT BUY DONT BUY DONT BUY.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

HEAT ELEMENT CANNOT BE REPLACED!!!!!

Wasted$ 6/28/2026

HEATING ELEMENT CANNOT BE REPLACED!!!! Buying this oven is the same as buying a car that you cannot replace the battery or change tires. Heat elements go out over time and should be less than $100 repair™€¦.and would be on this oven IF IT WAS ACCESSIBLE! It™€™s encapsulated within the oven. We got 4 years out of a $12k appliance.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

DO NOT PURCHASE

Disgusted in Illinois 4/20/2026

Bought this unit 6 years ago for $11,000. Spent the extra money expecting a long service life. The large oven stopped working, technician came out and has determined that the upper element is not working. He called Whirlpool tech support and they informed him that the part is not replaceable. AN ELEMENT is not replaceable. Ridiculous. I contacted customer support with all of the information and they confirmed it was not replaceable. They offered me 20% off of a new one. 20% LOL. I asked them to do better and they had a rep call be back with a new offer. 25% LMAO!! $11000 and only 6 years of use. Why in the world would I buy from this manufacturer again?!? I specifically purchased because the products are made in America and this is how they treat customers??? The part is available for about $100 but they told me it is not economical to replace so I have to buy a new range. Both reps I spoke to conveyed their apologies and agreed this is unacceptable. Terrible. As I've read the other reviews, anyone that has had one for a few years has experienced issues. DO NOT BUY
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Love the dual fuel!

Tammy914 2/25/2026

We love to cook and bake so this range is perfect! We prefer gas burners over electric so you can easily control the heat, but I™€™ve found that a gas oven doesn™€™t cook as evenly (my opinion). That™€™s why the dual fuel is so amazing! The large cooktop gives us plenty of space for when grandkids are over or for entertaining and the dual ovens are well insulated and seem to keep their individual temperatures consistent. Plus it looks amazing!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

4 Stars

Great Range but no timer

eweinack 12/24/2025

I love the range. It is easy to use and works very well. I don't understand why there is no timer. It seems like a very important part of cooking. I also don't like that the stainless steel isn't magnetic. If it was, I would stick a timer on the outside of the oven. I don't think I would have purchased the range if I had known about this. But other than this issue, the range works very well.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

heat element cant be replaced!

dontbuy 1* 12/11/2025

less than 4 years old and heat element in big oven goes out (according to their tec support) new element ships to local repair dealer but it cannot be installed! I call service w my case# and am told the element can't be replaced and a discount to buy another is all that can be done. This should have been disclosed BEFORE purchased! I feel like somebody has gotten bad information w/ kitchen aide but that is what they told me today. $12k for a non repairable appliance? Never would have purchased has I know that.
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Expensive but cheaply made

MadOwner 9/13/2025

Oven doors hinges malfunctioning just after the one year warranty expired. Infuriating. A $12,000 oven and it feels like a cheap piece of junk! I regret buying it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Features don't work

Mayfair394 8/7/2025

Smart functionality was early version and just doesn't work, especially with multiple people in household and poor recognition of commands. Also range resets when you have even a fractiional break in wifi connection. Metal grates have started to crack apart, so question how commerical this product actually was intended to be. Also, no clock/timer.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Great range

Graziella 5/21/2025

I have been using my range for for about 3 months and love all the features
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Great feature

Jasminewang 4/6/2025

I bought this one month ago,happy to have it. Enjoying to using kitchenAids
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

1 Stars

Poorly made

Blue Range 3/25/2025

I've had the light blue double oven range for three years. The problems range from minor to ridiculous. All of the rubber feet have come off of the grates, due to "excessive heat." The electric igniter does not work quickly anymore. The light blue paint is chipping on the oven door where "it got too hot,' and it has a burn mark from heat coming out of the oven door. The hinge on the large oven is broken and we have to keep a random tool by the appliance in case the door won't open when I need to get food out. The glass on the oven door has shattered twice while the oven was in use. It is not worth the money.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Cracked Cooktop Grates!

FeelingDuped! 3/6/2025

Unfortunately, I also experienced the cracked cooktop grates. The first cracked within the 1 year warranty period and was replaced at no charge. The second happened at about 18 months and even though we spent a lot of money on the Certified Care extended warranty, it was not covered! I urge you to read the extensive Terms & Conditions prior to purchasing the extended warranty through KitchenAid. Section 13(e) indicates that "non-functional parts" are not covered and KitchenAid has a very broad understanding of what constitutes non-functioning! I don't know how you're supposed to use the cooktop without the grates to hold up your pots and pans!
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Do not purchase!

Zinkyk 1/16/2025

Put this range in the home we built and very disappointed. We have smelled gas and it continues to get worse. The first repair was a mangled piece that was not exposed and the repair man said could have only been done at the factory. After the repair, we still smell gas. They have sent a repair man but they say it is 'working as intended' so KitchenAid says the only option is for us to replace it. They will give us a credit but it will still cost us $4,000! Why in the world would I spend this money on a company that does not stand behind their product. This oven cost almost as much as my car and now I have to pay even more.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

2 Stars

A lot of Issues with Key features

MJD1 12/2/2024

Purchased this range in April 2024 and have not been able to use the "chrome infused griddle" and its now December. Griddle never worked properly as everything stuck to it whether oiled or not. Came to the conclusion that it wasn't heating up to temperature as the thermostat indicator lights did not work as described in the manual. Had service come and since under warranty he was to replace the griddle component and the thermostat. control. We have had 2 replacement griddle components come with significant damage as they are not properly packed for shipping. When he went to at least replace the thermostat he found that the entire front housing had to be removed which required all the knobs and housings to be removed. No big deal but he found that the screws used to attach each knob housing was of a head type he had never seen. Looked like a hex but they would not come out. Some were loose and possibly stripped. Anyway, he now has to go back to his manager and figure this out and possibly contact Kitchenaid as well as order a new griddle component for the 3rd time. In addition, the easy glide rack that came with the range did not work properly as when it was pulled out and you turned to get your food pan to put on it, it would roll back in on its own. Would not stay pulled out. Service brought a new easy glide rack and it does the same thing, albeit slower. Oven is level so that is not the issue. Otherwise, the burners and ovens work fine, but these other problems make key features unusable. We're very disappointed as we equipped our kitchen this year with all new Kitchenaid appliances (dishwasher, fridge, drawer microwave, exhaust hood). Kitchenaid needs to step in here and get this resolved.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Please buy another brand!

csb1114 10/25/2024

I am writing in the hopes of having anyone/someone at Kitchenaid pay attention to our issue. We have their top of the line dual fuel 48™€ dual oven range and it has been a constant source of pain. It has 2 ovens (electric) and a natural gas cooktop. I have contacted Kitchenaid via phone and email, been refused the ability to speak to the technical department, and have constantly been rerouted to the local service center for our issue - and told we should just ™€˜buy a new range™€™. We have contacted the repair company, spent over $2000 in ™€˜repairs™€™ but still have the same issue - our larger of the two ovens will not hold its temperature, sporadically. Sometimes it is fine, sometimes it is not, and there is no rhyme or reason as to when it chooses to work. In addition to huge repair costs, it has ruined numerous meals - almost always a big family meal like Thanksgiving. The Kitchenaid authorized repair center has said they have done all they can, and that the kitchen aid engineering team that they call for support is inept. We keep getting told to replace the control board - and have 5 times, yet the smaller oven is always reliable. We purchased the house in late 2019, but remained friends with the original owners and they said they had the range serviced ™€˜numerous times™€™ between 2016 and our purchase in 2019 for the same issue (the range was in warranty during this timeframe). Service dates we have done: 9/6/22 - sensors and control panel 12/27/22 - replaced control board (part was under warranty - paid Labor) 1/8/24 - replaced control board (part was under warranty - paid Labor) 3/7/24 - replaced control board 4/23/24 - attempted to replace the oven element, part no longer available 5/21/23 - replaced control board (part was under warranty) 6/12/24 - recommended to replace temp sensors (again) The oven still does not work. This morning I set it to 350 degrees - it never got over 233. I used a separate electric temperature gauge to measure that. Call me old fashioned, but my mother cooked with her oven for 40 years, so I expected a reasonable service life (maybe 20 years?). This is an OVER $10,000 range (retails for closer to 12k now) and it has never worked properly, and Kitchenaid has not been able to fix it, now claim its out of warranty and that I should buy another one. I have had an electrician come check the wiring to the oven - fine. I had a different appliance repair shop come out - after 90 minutes of tests, he said the issue was likely with the internal range wiring and would be thousands to repair. And, he could not guarantee it would work as Kitchenaid was the single largest manufacturer he got service calls for with major issues. So, this isn™€™t what I expected out of a range marketed to compete Wolf, Viking, etc™€¦..what a joke and what a pitiful excuse for customer care and standing behind your products!
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Range is worth the price!

PKinOC 10/14/2024

I bought this range a few weeks ago and have been thrilled with the quality, performance and appearance in my home. The gas cooktop is spacious and so versatile while the electric ovens provide great space for large baking and versatile options. I highly recommend KitchenAid and this commercial quality range.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Unbelievable ripoff

Disappointed and angry 10/3/2024

DO NOT PURCHASE!!! We purchased the previous version of this product 3 years ago. The large oven no longer works and according to Whirpool (owners of the Kitchenaid brand) REPLACEMENT PARTS ARE NOT AVAILABLE. Whirlpool service provided a part number and that™€™s all. Zero service. Zero help. After 3 years we are left with a very expensive piece of junk. (Zero stars is too high but 1 is the lowest available)
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Very Poor Quality high end kitchen appliances

Kitchen Appliances 6/5/2024

I bought this as an upgrade for my new home from the builder even though I wanted wolfe as I knew kitchenaid products quality is iffy (experience from appliances in my last home) which I replaced - but our builder did not give any other upgrade manufacturer options other than kitchenaid. This is what happens when a company tries to mimic top grade appliances of other companies and fails miserably. It has not been 2 years and the iron burner top (the ones if you take off you can use a wok) - have actually cracked completely end to end. Have never seen iron do that. The surface metal is so bad - even if you wipe with a soft cloth it scratched day one. The left bottom oven knob overnight one day when we came down in the morning was beeping and blinking amber light. This is now the third appliance repair company and they have no clue how to fix it. So the left just one side just one fine day broke down and I hardly use that oven - maybe 5 times in 2 years. The front center burner knob - came out in my hand 2 months after using it. Have to just push it in to turn on the center burner. The heat lamp lights they provided once I tries to wipe it with a damp cloth - the red color just came off (couldn't believe my eyes)... It is so difficult to clean - within 2 weeks of using the griddle and burners it looks as if it is 10 years old. The vent which we were forced to also upgrade with this range by kitchenaid makes so much noise that it is completely ridiculous - and even if it worked at that noise level something would be useful - every week I have to open and clean the 3 vent units as they will start dripping grease if I don't and they look so ugly within one hr after cleaning once used with all the grease sticking to it... these are so expensive same as Wolfe and Vent-a-hood and other top quality products but quality is zero. I had to cover up the outside stainless steel vent with wood cface similar to my cabinets as after 6 months the outside of the hood became so greasy and if you clean it - then it left spots in various patches all over. I have had Viking and Vent-a-hood and not a single problem or any cracks etc over 18 years - spotless cleaning with any stainless steel cleaner - just a light wipe - stainless still looked new after 18 years of using it when we sold our last home. Same with kitchen aid microwave unit - from day 1 sometimes it will not turn on - have to open and close few times before it will start working. IF you call them they say, you have to ensure it is closed properly. It does not say "Door open" and it clicks so what is not closed properly. The dishwasher had manufacturer defect (it was missing a washer from inside around the water gasket - so whenever it ran, it slow leaked inside my island for a year until the wood floor surrounding the front of the island and my cabinet behind the washer started showing water damage - had to redo my cabinets and floor in a brand new constructed home within 1.5 yr. The dishwasher had also been upgraded when we purchased the home to only option of kitchenaid's highest and most expensive model available. Do not buy any of their high end products - not worth the money - if you are not forced by your builder and not buying a brand new home then buy from brands who only do high grade appliances. We had to as otherwise the cutouts for the cabinets and layout of island would be such that we would not be able to get any professional appliances without redoing the whole kitchen. I have already exchanged their 48" inch most expensive available refrigerator with a subzero as one year into it - everything towards the second half of the refrigerator started freezing and cracking - eggs, milk, soda cans. Would think it was those mini cheap refrigerators. Every single of their luxury model appliances are not worth even 2 cents. They should not even offer them.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

2 Stars

Ex. Warranty concerns

MDBurntRange 6/1/2024

This 48™€ range is replacement for my 5 year old version of the same model that arced and caught fire from the hidden heating element. It rendered the older version unusable and unfixable as the heating element is hidden in floor of ovens.I am looking to purchase an extended warranty in the event that we have another major issue after the manufacturer warranty expires in one year. The company that offers an extended warranty through KitchenAid will not offer a warranty on this range because the purchase price was over $10,000. Currently, I have not found an option to purchase an extended warranty for this appliance. I am concerned that I will have ongoing issues that exceed the manufacture warranty. I can™€™t believe KitchenAid does not provide an extended warranty option for their higher price items.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Love my new stove

Cheld 5/19/2024

I bought it a month ago and do happy with it so far. We had an Italian stove before that made do much noise when you have the oven on that it was annoying. This is very quiet and the burners don™€™t click. I also love the commercial style and look. No red knobs ! Very happy so far.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Tesoro 5/18/2024

Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Amazing range

GreatRange 4/13/2024

Great range of btu's on burners, super quiet ovens, and the small oven heads-up so fast, love it!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Disappointed

Riverchase 11 3/27/2024

Had to replace a computer board in the first week after moving into our new home...with this as our brand new range. This does not instill much confidence in the unit...or its long term reliability.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

No parts support

Frustrated69 3/6/2024

Equivalent model bought in August 2020. baking element on right oven no longer works and part has been discontinued by manufacturer. no third party source either. So now only smaller oven works and cannot even heat a frozen pizza.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Cannot replace baking element

foiledBaker 1/26/2024

I have the previous version of this range. The baking element cannot be replaced. I understand this is also true for the current model. A baking element failure is common with ovens over time. It does not make sense to market a high-end range only to be told that the only solution to a $100 problem is to replace the entire range.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Love this range!

Miss Laura 1/19/2024

Have been cooking with this range for three years. I love the wireless feature that tells me when the oven is preheated. It is a dual/gas/ electric and I love that too, cooks fast.
Originally posted on Kitchenaid.com

Yes, I recommend this product

3 Stars

Love my range, but...

ChelaR 1/12/2024

I purchased my range when I remodeled my kitchen back in 2017. It's not exactly like this model but it is a dual fuel, water assist model. The controls for the ovens locked up with an error code about 3 years ago. The service guy pretty much replaced every part trying to fix it. It finally turned out to be the main control board. Since then, the oven temperature has not worked properly on the main oven. I end up with uncooked roasts on the regular. My unit model is #KDRU783VSS03. I have viewed some youtube videos of newer model wall ovens that allow you to calibrate the temperature. I cannot find anything regarding my model. Can anyone help?
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Excellent range

Jrock1110 1/7/2024

Works very well and looks great! The small and large ovens make a great combination. I love that both ovens are self cleaning. My only complaints are the low setting on some of the burners is a little too high and I wish there was a cover for the griddle.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

A TOTAL LEMON!

lizay 12/3/2023

I have had so many issues with this range from day 1. If I could go back, I would have saved up more money and bought a Viking or a wolf . Thankfully, I™€™m still under warranty and also had bought an extended warranty. The range is beautiful and when it works, it™€™s great . The problem is.. it NEVER works. But here is the list of issues I™€™ve had- 1. Initially when installed, the 20,000 BTU burner would not ignite. After 4 appliance repair calls and visits, it™€™s because there is a little piece of paper in the burner that has to be removed on installation. Apparently, absolutely NO one at kitchen aid knew this and it took 4 silly visits for me to get this working. 2. The oven doors are not able to align level. When this was evaluated, it appears that there is a manufacturer defect dent in the frame where the oven door goes on- I got this to work with the appliance repair man and continued. 3. The griddle had to be replaced as only the left half would get hot. This was this way from day 1 of installation. Also, the electric griddle only has coils for the front 2/3 on all of these. So dumb. Why wouldn™€™t I want to use the FULL cooking area???! 4. Now my right oven will not heat. I™€™m am terribly fearful this is due to the common failure mentioned by others here of it being a problem with the hidden heating element. Praying this isn™€™t true but according to reviews here, that is not a fixable problem. WHY would you make an oven with an irreplaceable part? I plan to see how this warranty goes but under these circumstances, I have had so much of my time lost on appliance repair companies coming out to fix this thing that I™€™m at my wits end. Praying this is the FINAL fix, but I am so tired of this thing needing constant repairs for the last year. DO NOT BUY!!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

Board fried after 2 hours use!!!

Unhappy customer !! 11/28/2023

Stove top works great. The ovens both stopped working after 2 hours use on thanksgiving and to top it off it was my VERY first time ever using it. So I currently have a $10K paper weight. Not very happy..
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Fixed problems with previous model, which I owned.

SC, LLC 11/25/2023

Outstanding product. Can™€™t connect to app though.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great stove for any occasion

Mayan2012 11/20/2023

We have owned this stove for over 5 years now and couldn™€™t be happier. If we wanted change anything we would have bought the 60™€ instead of the 48™€ but we are more than happy with the stove. The grill is slow to heat up but is perfect for cooking pancakes. We have dinners with 7 - 40 people and this stove always comes through. Center of the conversation.
Originally posted on Kitchenaid.com

Yes, I recommend this product

1 Stars

TERRIBLE; DO NOT BUY FROM KITCHENAID

DREW J. 11/8/2023

I bought this range brand new in 2020. The oven door is mis-aligned and and tech can't seem to fix it. Also bought a KitchenAid fridge, dishwasher, free standing ice maker, and microwave and ALL of them have had serious problems/issues requiring repair. Of course, all issues occurred after their one-year warranty expired and KitchenAid/Whirlpool refuses to do anything about it. AVOID KITCHENAID/WHIRLPOOL AT ALL COSTS. THEIR PRODUCTS ARE JUNK AND THEIR CUSTOMER SERVICE IS ATROCIOUS.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Non-replaceable bake element

Throwaway oven 10/24/2023

Do not buy this oven! If the hidden bake element goes out, you have to throw the oven away they™€™re nonreplaceable.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Awesome 48™€ range

ADC in Raleigh 10/6/2023

Absolutely love this duel fuel 48™€ range. The smaller over is great for warming up or baking your favorite dish in smaller size. The larger oven is dead on perfect for any large item. The cooktop is no joke. Seriously cooking prowess.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

1 Stars

Throw away Oven

Trash oven 9/2/2023

day one under warranty, they put three display modules in the top. Every time the oven would cool off the display would blink and beep with a code. They kept coming out and putting display units in. They never actually fix the problem. Now six years in, the right big oven does not work. It starts to heat up and once the convection fan turns on three times the whole back of the oven on the right side has no power. A certified technician came out five times, and I replaced the fan, thermostat, door latch, the bottom control module 3x and the display module. Now customers service is saying that it™€™s unrepairable after throwing about $1500 at it and they were very nice by giving me 15% off of a new appliance. This is a slap in the face offer. Must be nice to tell someone to throw a $12,000 oven away that your company is so proud of. This is a $12,000 unit and you would think they would fix that, but they don™€™t so beware of this oven. If they cannot fix the oven, they tell you to throw it away and buy a new one. Unbelievable
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

$12,000 UNREPAIRABLE oven

Unhappy 12,000 oven owner 9/1/2023

From day one under warranty, they put three display modules in the top. Every time the oven would cool off the display would blink and beep with a code. They kept coming out and putting display units in. They never actually fix the problem. Now six years in, the right big oven does not work. It starts to heat up and once the convection fan turns on three times the whole back of the oven on the right side has no power. A certified technician came out five times, and I replaced the fan, thermostat, door latch, the bottom control module 3x and the display module. Now customers service is saying that it™€™s unrepairable after throwing about $1500 at it and they were very nice by giving me 15% off of a new appliance. This is a slap in the face offer. Must be nice to tell someone to throw a $12,000 oven away that your company is so proud of. This is a $12,000 unit and you would think they would fix that, but they don™€™t so beware of this oven. If they cannot fix the oven, they tell you to throw it away and buy a new one. Unbelievable
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Awesome range

Why is this needed 5/7/2023

Bought this 3 weeks ago very happy with the gas range heats things up way faster than the last range. Electric oven by far better for cooking and baking than gas. Self closing doors are a nice touch. On top of all that it looks great.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

So disappointed a second time around

Pattyd58 5/3/2023

I purchased the extended warranty and I have to tell you thank goodness the first range I had was nothing but problems with the sensor board not working and the oven shutting off routinely. Finally they recognized and honored their extended warranty after I lost the % for years owned was that done on purpose? I wondered - I replaced it with another 48™€ dual fuel due to the incentive of the extended warranty buyback and what happens it™€™s Wi-Fi connected the thermostat does not work properly. I overcook my food in this oven. I can™€™t get it to be exact and KitchenAid tells me to lower my temperature I lower the temperature and now the food doesn™€™t cook properly and I™€™m back to it over cooking and I am pulling out 10 to 20 min before recommended time - what is the right temperature? I ask myself I put it sensensor temp gauge in there and guess what it reads the temperature that I™€™m cooking it but it™€™s ruining my food, the latest now is the cleaning mechanism does not work and don™€™t get me started on the Wi-Fi connecting and disconnecting. What a piece of junk. This item is a lemon and once again the extended warranty keeps getting declined to replace this unit or give me my money back so I can purchase a Quality product that is dependable and works.
Originally posted on Kitchenaid.com

No, I do not recommend this product

2 Stars

good range however no cookware provided

Lou's range 4/19/2023

Kitchenaid is getting cheap with the bonuses. I purchased a $2,000.00 range and received a very nice cookware set after the sale. Now I bought a $12,000.00 range and didn't receive anything at all! Too bad that corporate just keeps taking any perks that they gave in the past.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Fantastic !

J&GiGi 2/5/2023

Love this range ! Burners clean like a charm. The pull out oven grates slide like butter. The griddle is great - but it doesn't cook even (the back and front run colder than the middle).
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Looks professional! Great Features!

Tracsea 12/25/2022

We are thrilled with our new range! It has the professional look we wanted. The ovens have a convection option & self clean. The smaller oven comes in so handy during holidays or for small meals. The soft close doors are an added bonus. The 6 burners and griddle provide loads of cooking space, two of which have removal middle grates for wok cooking. The knobs are easy & functional. I miss having a timer right on the range, however as a smart oven, it™€™s WiFi capable & works with an app for the timer function. The app also alerts you to the oven being turned on & temperature changes The oven knobs have dual rings which make it easy to find the right setting. Although the gas knobs are push in to start, the oven knobs are not child proof & can be easily turned on by a toddler. The oven temps are spot on, cooks evenly and the gas flame settings offer many choices from low to high Simmer on up! Overall, very satisfied with our new range!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Older Model

jmdf 11/26/2022

I bought this same stove configuration in 2008 - 6 burner, griddle. It has been the most amazing addition to my kitchen, ever. Gas/electric is the way to go. If this one ever gives up, I will buy another.
Originally posted on Kitchenaid.com

Yes, I recommend this product

3 Stars

love the look of the range

range123 8/23/2022

Purchased the 48" range - full propane. So far a burner has to be replaced and the big oven is not heating. Grill on the side is great for grill cheese but eggs, not so much. Definitely disappointed in the range. Love the look though.
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Best range ever

Catherine the great 8/6/2022

Beautiful range and excellent to cook and clean. Easy to operate and clean and very nice looking in my kitchen.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Fantastic double oven gas and electric combo

Cat the rat 7/31/2022

The double oven is fantastic. The stove top os easy to use and works like a professional chef range. My son loves it when he visits and he trained at the CIA for chef school.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Great range, griddle is very useful.

RCK Texas 7/23/2022

Range has lived up to it's reputation, excellent heating and the griddle is excellent. Could use a timer that is not part of the wifi process.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Delivered damaged - will be 18 months to replace!!

ChrisBraun 2/22/2022

My range arrived with a bent frame which prohibits the oven doors from shutting completely. Thus, the lights stay on and the oven can't maintain temperature. A Whirlpool service tech deemed the range unable to be repaired. This range was ordered for a new build and the counter specs are that of this range. It is unacceptable to me that a range purchased in early 2021 won't be replaced until December of 2022!
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

LOVE IT!!!!!

Julie's brand new kitchen 2/5/2022

I have been waiting on this for almost 7 months and it was so worth the wait. I can not say enough great things about this Dual Fuel Range. The griddle is amazing to cook on and the oven cooks perfect not to mention being able to start it from anywhere. If you have the room for it and like to cook this is the one for you!!!!!
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Beautiful!

MommaP 1/6/2022

We had to wait 9 months to get it but it was worth the wait. I love all the features, especially the adjustable burner plates. I can't wait to make a big family meal and use all the features.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review